Techking Enhances Product Offerings for Malaysian Customer's Challenging Projects
2024 - 01 - 25867
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In a bid to provide right tire solutions for the unique challenges faced by a Malaysian customer, Techking has conducted extensive research and development to optimize our product offerings.

Techking conducted a thorough on-site investigation to fully comprehend the challenging conditions. Heavy rainfall causes water to accumulate on the road, resulting in a mixture of rocks and soil. The steep incline and numerous turns of the road increase the risk of equipment slipping and tire cuts.

After careful consideration, the company recommended the 12.00R20 ETOD tire, which performs exceptionally well on muddy road conditions. Its sidewall protection design effectively resists cuts from mud and sand, resulting in a longer service life. The initial customer feedback on the ETOD tire was highly positive, leading to a 100% share.

However, Techking's commitment to customer orientation and continuous improvement prompted further analysis. Techking kept constantly investigating and suggested the customer with 12.00R20 ETOT tire, which is better suited to the local working conditions. Compared to the ETOD tire, the ETOT tire boasts stronger cut resistance, making it the superior choice for applications with heavy rainfall and sharp stones. With a longstanding partnership and trust in Techking, the customer readily agreed to test the ETOT tire. After more than two months of use, the customer experienced firsthand the superior performance of the ETOT tires and expressed their intention to include it in their next order.

These two product optimizations exemplify Techking's unwavering commitment to continuously improve its offerings and provide customers with superior solutions. The company's dedication to meeting customer needs and its relentless pursuit of product excellence ensure that it remains a trusted and innovative leader in the industry.

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